The growing popularity of smartphones and electronic gadgets in India obviously shows that people are willing to spend large sums of money sometimes even an entire month’s salary to buy a mobile phone. Considering the fact that the second-hand mobile phones market in India is estimated at around Rs.400 crores, there is a good chance that all lost or stolen mobiles are resold in the grey markets of the country. The growing penetration of high end and smartphone market in the country has also increased the number of cases of thefts and accidental damages.
There has been a growing trend for increasing gadget protection with consumers opting for mobile insurance including extended warranty and theft protection. So if you are one of those eagerly awaiting a new expensive mobile launch from your favourite mobile phone manufacturing company, opting for mobile phone insurance may be a good idea. By paying a simple annual premium, mobile insurance can safeguard the phone from accidental loss or theft. Let us take an intrinsic look at some mobile insurance agents in India :-
Syska Gadget Secure started their mobile insurance services only recently. As of now, their premier offering is: ‘Gadget Secure’ wherein you can get complete security and protection against accidental damages, water/fluid damage, theft, burglary and fire damage. Additionally, they also provide anti-virus solution and free pick-up/drop of your gadget from your home in case any repairs are necessary.
Depending on the price of the mobile, they have introduced 5 different plans, one of which is exclusively dedicated for Samsung Mobiles. All other plans are dependent on the price of the mobile. For example, if the price is between Rs 4000 to Rs 10000, then you can choose Rs 599 / year plan and so on. The maximum plan is for Rs 1999 / year for mobile costing between Rs 25001 – Rs 60,000.
WarrantyAsia is a company based in New Delhi, which has tie-ups with several manufacturers of electronic gadgets, besides providing mobile insurance plans. Currently they are providing insurance for mobile phones and tablets from the following manufacturers: Apple, Samsung, Sony, LG, Karbonn, Micromax, HTC, Lava, Xolo, Videocon, Alcatel, Panasonic, Gionee, Oppo, Xiaomi, Asus and all other manufacturers which provide 1 year warranty from the date of purchase.
The plans currently offered by this insurance provider is somewhat complicated as the policies are laced with several terms and conditions. For example, if any damage to your screen or touch display happens within the first 15 days of the purchase, then the company won’t provide any assistance.
The insurance plans are based on the price of the handset, and starts from Rs 349 for handsets priced between Rs 1500 – Rs 5000. The most expensive plan costs Rs 4299, covering handsets priced between Rs 45001 – Rs 56000. The insurance claims are based on the number of days of usage of the handset. Hence, if the consumer claims for a loss/damage within the first 15 days of purchase, then WarrantyAsia will provide 75% of the repair bill (in case the damaged components are repairable), 65% of the handset price (in case the damaged components are not repairable) and 55% of the price of the handset in case the mobile is stolen (supported by FIR copy).
GadgetCops were among the first in India to provide a comprehensive cover for electronic gadgets, with primary focus on smartphones. The plans offered by GadgetCops currently cover Accidental Damage, Theft, Extended Warranty and provides other Value Added Services.
The plans offered here cover your smartphone for two years, and promises to provide repair or replacement for all types of electrical and mechanical faults encountered. Additionally, they also provide with a ‘cashless service’ wherein the insurer need not pay for any repair done at service center, as the costs are borne by the company.Under the ‘Extended Warranty’ scheme, you can extend the one year of manufacturer’s warranty for the next two years, which will have all the benefits of the mobile insurance plans.
Note: Under their insurance plans, there exists several instances where no claim would be provided such as for accessories: As per their FAQ section, theft and damage to any accessories including battery, charger, hands-free, mounting kits, memory card, body cover are not eligible for claims. Additionally, damage to your mobile from natural calamity and animals are also not covered.
OnsiteGo provides comprehensive insurance and extended warranty cover for smartphones, tablets, laptops and digital cameras. Laptop insurance is a completely separate niche, which has entirely different set of rules and regulations.
Established in 2010, OnSiteGo is based in Mumbai and provides their specialized ‘on the site’ support for your gadgets. The extended warranty for your gadgets will include typical faults such as hardware failures, malfunctioning touch screen, errors in WiFi antenna etc.